Writing
Encoding organisational decisions for the agentic age
How might agentic AI change the way we express strategy through policies, guidelines and skills? In this first post of a new series, I set the scene.
Read articleA matter of opinions
Great products can feel inevitable. There’s no one size fits all approach to getting there, but what’s crucial is that product strategy manifests itself through opinionated product design
Read articleGo faster: driving delivery performance with product thinking
Strong teams use retros and other rituals to turbo-charge continuous improvement and achieve better outcomes. Make them an engine for success by leveraging product techniques.
Read articleUnicorn, Horse & Donkey: three species of ‘discovery’
Even compromised discoveries offer the opportunity to deliver value and utilise product craft. Here's how.
Read articleLearning from developments in AI
Beyond the hype, the methods used to develop AI technologies are a case study for those interested in great product practice
Read articleMisaligned metrics and crap maps
How to spot and mitigate inefficient team topologies and poor models through data, focus, and aligned incentives.
Read articlePlate spinners, jugglers and firefighters
How can we develop and maintain amazing product management chops in a world where multi-task management is the surest path to career advancement?
Read articleFocus on the Negatives
Looking for problems to solve is central to the product process. Combine optimism for the future with dissatisfaction in the present to push things forwards.
Read articleAre you performing Product Theatre?
Four (and a bit) ways to avoid the horror of playing 'Product'.
Read articleDigital Product Pulses, Heartbeats and stakeholder meetings
Product Pulse meetings: what they are, why they matter, and how to run them effectively
Read articleRapid product discovery and data visualisation techniques
Learn how to combine smart surveys with high-impact charts to move everyone's understanding of your product forward, fast.
Read articleThe RAVE Model: prioritising for return and strategy
This updated version of the RICE model will help you make decisions now, without compromising your long-term approach.
Read articleHow to create your first, simple roadmap
Compromise on best practice. Introducing starter roadmaps to your organisation will support conversation and foster a wider product mindset.
Read articlePlease don’t say… ’The Business’
For businesses to succeed, 'The Business' must die. Product Managers must wield the knife.
Read articleJourney Walks: bringing it all together
Regular, whole-team walkthroughs of the customer journey help build quality experiences. Here's how to run the sessions
Read articlePlease don’t say… ‘I own the customer’
Access to customers is too often weaponised by assholes. Let's break free
Read articleWhat’s so hard about teams?
Project teams vs Product teams. The different outcomes are stark. Why is this?
Read articleSaved by testing, again
Feedback always adds value. Here, some late stage user testing transformed a team's design in small and simple ways.
Read articleGet in contact
Want to chat product? I'd love to hear from you!